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Automate Physician Roster Management and Other High-Volume Admin Tasks

For Operations Managers, Network Development, Compliance Officers

Step 1 Build Baseline Rosters Automatically

The Data Platform aggregates public and CMS sources to create baseline practice NPI lists — no spreadsheets, no manual lookups. AI cross-references qualitative data from practice interactions to flag discrepancies early.

Step 2 Validate with Practices Asynchronously

Patient Activation pushes roster verification tasks to practices for asynchronous completion, with automated reminders and escalation rules. Responses are validated and integrated in real time — no back-and-forth email chains.

Step 3 Generate and Submit Payer-Ready Rosters

The system auto-generates machine-readable rosters and submits them directly to payers, with audit trails for compliance.

Example: REACH ACO Automating Roster Management

  • NPI discrepancies are flagged and resolved 30% faster through automated outreach.
  • Manual verification workload drops by 50% across ACO and practice staff.
  • Payer submissions are streamlined with minimal delays and full compliance documentation.

Impact Summary

  • Cut FTE hours spent on administrative roster management by 50%
  • Integrate accurate roster data into operational workflows immediately
  • Reduce NPI errors and associated contract and compliance risks

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