Activate patients between visits, not after the gap is closed.
For population outreach & engagement teams
The hands-on demo is built for desktop.
The panel is full of patients who need a next step, but outreach teams start with a cold call sheet.
Care Graph turns the record, the conversation and the outcome into a ranked reason to call.
Find the patient who needs action
Acuity and open signals rank the caseload from the record, notes and calls. Every row carries its own why-now and next best action.
42 patients on the caseload. Seven make today’s list, each row carrying its own why-now and next best action.
Make the call count
The conversation is transcribed and parsed into the assessment, with each answer tied back to the utterance that produced it.
Jordan’s post-discharge call with Margaret is parsed into a ten-field assessment. Nine fields fill themselves, each quoting the line of the call it came from.
Attach the outcome
The action taken and the outcome that followed remain on the same graph, so outreach becomes a measurable workflow rather than a call count.
The call, the action it led to and what happened next land on the patient’s graph, so the next person starts from the result.
The outcome is attached to the action that caused it, not inferred afterward.
See it on your own data.
Every figure in these workflows is illustrative. The interesting version is the one run against your claims, your caseload and your contracts.