Resolve practice blockers before they cost you the year.
For field & practice-transformation teams
Field teams walk into a practice with a spreadsheet and leave without knowing what actually changed.
Engagement Tracker puts the metric, the conversation, the blocker and the action on one trajectory per practice.
See the trajectory
One line per practice: the metric, where it’s heading, and the last time anyone touched it. The practices that will move sort themselves to the top.
Portal activation sits at 34% against a 62% target, and the line has been flat since the last visit.
Name the blocker
The conversation and the specific obstacle are logged against the practice — not lost in a rep’s inbox — so the next visit starts where the last one ended.
At the check-in, the office manager names it: the activation link expires in 24 hours and half of patients open it too late. It’s logged as a blocker.
Act, and watch it move
The action that cleared the blocker is attached to the metric it changed, so you know what worked and can repeat it across the panel.
The vendor fixes the link expiry. Activation climbs from 34% to 46% in six weeks, and the fix sits on the same line as the jump.
Field teams stop guessing which practices to visit. The list ranks itself.
See it on your own data.
Every figure in these workflows is illustrative. The interesting version is the one run against your claims, your caseload and your contracts.